DealeXtreme has now become VolumeRate!
DX serves as the web-based home of DealExtreme.com, an internet shopping center which offers a wide array of products, from gadgets and electronics, to jewelry and many other accessories.
VolumeRate / DX is one of the original direct business to consumer eCommerce retailers in China. Since its establishment in 2006, it has continued to become a premier retailer up to this day and age with 400 suppliers and more than 1 million customers.
DX has among the biggest and most diverse catalogues you can find in the industry with more than 150 daily additions, 300,000 items and 4,000 categories.
DX.com claims that they provide their users with gadgets which come with affordable prices. They also guarantee that every item goes through rigorous testing before it is shipped to customers for them to check if it works in proper order before you receive it.
The DX Process
Should you encounter a lower price tag in a different online shopping platform, you can also report this to DX.com for them to review their price and see if they can or cannot match the lower price you found.
DX.com’s website also has a Deal section, the DXOffers.com. When you already have an existing account with the site, you can choose to register for the exclusive Deals site. The site offers items every day priced with some exciting discounts.
Every item has a set quantity of items that must be sold within a particular time limit so that the Deal will successfully go through. In the event that the quantity has not been sold within the set time frame, this Deal with then become voice and you will not receive the item.
If, for any reason, you decided to return a product to DX.com, you will be required to send back the item in its original condition, unopened and unused within 30 days after you receive it. When you do so, you will be qualified to get a full refund, less the handling and shipping costs.
If you have to return the item longer than the set 30 days after you receive it because of a product defect, you will have to go to the official website to know more about their return procedure so that you can be entitled for the refund.
The customer service at DX is available 24 hours a day and 7 days a week through online chat or their Customer Service Express. DX also has the first active and independently uncensored and moderated feedback forum in the industry. Every moderator is an international customer and not an employee of DX for the customers’ confidence.
DX is also the industry’s first and sole retailer which offers local access phone numbers. It allows customers in eight supported countries to get in touch with DX with no need to spend for international charges.
DX provides worldwide shipping on all their items for free. Customer satisfaction is also their top priority so they see to it that the items will arrive safely or buyers can get their money back.